Delivery OS · The AI-assisted operating system for project and programme delivery
An assistant for Claude, Microsoft Copilot or ChatGPT that reads your RAID log, turns each meeting transcript into reviewed changes, and drafts the follow-up email. No duplicates, no orphaned refs, and nothing logged until you say so.
Works with Claude, ChatGPT and Microsoft Copilot · Excel or Notion
The first module of Delivery OS, a toolkit for project and programme managers.
The problem
AI meeting tools can list your actions, but they don't know your RAID log exists. Each of these is built into how the RAID module works.
01
Only real commitments go in. Duplicates are caught, not added.
02
RAG, trend and due dates, with red and overdue items always first.
03
A follow-up email after every meeting, and drafted chasers for anything stale.
04
Every item belongs to a forum. Escalations get their own linked row.
05
Decisions are picked out of the transcript and lead the follow-up email.
06
Every meeting is checked against the whole log before anything is written.
How it works
Install it once in Claude, Microsoft Copilot or ChatGPT (about five minutes) and say “Set up my RAID log”. After that, every meeting is one sentence: “Log this meeting”.
1 · Add the transcript
Share the transcript or your notes and say “Log this meeting”. From Teams, Zoom or Meet; in Teams with Copilot, it's already there.
2 · Checks your log first
It pulls your current actions, risks, issues and decisions, including recently closed ones. Where the meeting moved an item on, it drafts an update to that row, not a duplicate.
3 · Review the drafts
Updates and new items side by side. Edit the wording, owners, dates or RAG, remove anything wrong, or add what it left out.
4 · Written to the log
Approved changes go in with the right refs, owners and dates. Existing rows get a dated update, and closed items are dated.
5 · Email to attendees
A follow-up email with decisions, new actions and what closed, ready to paste into Outlook and send.
Try it
Walk through a real-style weekly meeting: see what the assistant pulls from the existing log, edit or remove its drafts, approve, and watch the log and the follow-up email update. Two minutes, no sign-up.
Try the demoWhy not just ask Copilot?
The same meeting, two ways. A one-line prompt sees only the transcript. Delivery OS reads your log first, so it knows what's new, what's moved on and what's already there.
A ONE-LINE PROMPT
"List the actions from this meeting."
Missing: the decision on in-person demos, and the finished SteerCo action.
DELIVERY OS
"Log this meeting."
UPDATE I-01 Closed on its original row, dated 9 Oct.
CREATE R-01 Logged as a risk, Amber, owned by Helen.
CREATE A-03 UAT rooms. Ref continues from A-02.
CREATE D-01 In-person demos, recorded as a decision.
DROP DEP-01 Recognised as already logged, and shown.
QUESTION SteerCo A-01 looks done. Close it there?
LEFT OUT Training and the coffee machine.
Then it waits for your approval, updates the log and drafts the email.
| One-line prompt | Delivery OS | |
|---|---|---|
| Reads your existing log first | No | Yes |
| Updates and closes existing items instead of duplicating them | No | Yes |
| Continues your refs, per forum | No | Yes |
| Tells a risk from an issue, and a decision from an action | Sometimes | Yes |
| Leaves chatter out, and tells you what it left out | Sometimes | Yes |
| Shows the duplicates it dropped | No | Yes |
| Changes nothing until you approve | No | Yes |
| Writes the follow-up email from the updated log | No | Yes |
The left-hand list is illustrative: the kind of result a one-line prompt typically gives. Try it yourself: the transcript is in the pack.
Built by James Browning, Senior Consultant at Plexus Consulting (ChPP, APMP). It's the method he uses on his own programmes, from legal technology for leading law firms to banking, real estate and defence.
AboutFree
Get the free RAID Log Rescue Kit: a 60-second health check, five copy-and-paste AI prompts, and a guide to writing RAID items people can act on.
Pricing
Choose by how many people will use it. Prices exclude VAT where applicable. 14-day money-back guarantee.
The log on its own · one person
£49
MOST CHOSEN
The full RAID module · one named person
£149
Founding price £99 until 31 January 2027 or the first 20 buyers.
Up to 10 named people in one organisation
£495
Everyone in one organisation
£995
Founding members
Buy any Individual, Team or Organisation licence before 31 January 2027 (or before the first 20 buyers) and every new Delivery OS module released within 12 months is yours free, at the same licence level.
Free gift for legal teams
The Legal sector library comes with every Individual, Team and Organisation licence: 25 common law-firm programme risks, worded ready to log, plus legal conventions for the AI.
Want help setting it up?
Plexus Consulting can map your forums and fields with you and run your first live meeting together. Agreed and invoiced separately.
See everything in the pack · How Team and Organisation licences work
Need more people later? Upgrade by paying the difference. Paying by invoice or purchase order? Email hello@plexusconsulting.co.uk.
The prompts work in Claude, ChatGPT and Microsoft Copilot. If your firm runs on Microsoft 365, the pack includes a ready-to-paste Copilot agent and prompts for use straight after Teams meetings. Claude users get an installable skill, and ChatGPT users a one-paste setup for a Project. Whichever you use, you set it up once and then just say what you need, like “Log this meeting”.
No. Every prompt proposes changes for review. Nothing is logged until you approve it.
No. It reads whatever log you give it first, in Excel, Notion, SharePoint or Smartsheet, and proposes updates to your existing rows as well as new ones. The Excel and Notion templates are there if you want a clean start, and it can import your current log into them.
Use your organisation's approved, business-grade AI account, not a personal one. The guide covers what to strip out, recording consent and why the human review step matters.